Sleep tracking not working on Inspire 2

[Petetowy]

Hi. I have recently got an Inspire 2 and the sleep logging in percentage is very “hit & miss” sometimes it logs but mostly doesn’t. I had a Charge 3 previously and never had this problem with that. Any suggestions?

Moderator Edit: Clarified subject

[YojanaFitbit]

Hi there, @Petetowy. Nice to see you around the Community Forums. Thanks for reporting this issue with your Inspire 2.

I recommend considering the following in order to get sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Hope this helps.