Sleeping heart rate should be free

[TheyCallMeAmy]

I’m a little late to the game and only now realized that the sleeping heart rate feature is no longer free. Why would you do this, Fitbit? Why not just charge for new features? That’s the only premium feature I’m interested in, so a membership would be a waste of money. I’m so disappointed you did this. =(

[JohnnyRow]

Anybody can still see sleeping heart rate just like you always could.  You might be referring to a Premium feature where you can see amount of sleep time heart rate above and below resting heart rate, but that is just new with Premium and was never available before Premium.  Otherwise, you can look at 24 hour heart rate just like you always could, so there's no need to try to blame Premium for taking away something that's still there.

[TheyCallMeAmy]

I can still see my resting heart rate, but there’s a lock next to the sleeping heart rate option in the sleep score screen which I swear was never there before. From other posts I’ve read, this was a free feature before. If I click on that link, it pulls up info about premium membership. 

 

[JohnnyRow]

If you would show a screen cap, we could see what you are talking about.

[TheyCallMeAmy]

[TheyCallMeAmy]

I tried adding that screen shot with my first reply but kept getting a weird error message.

[DKur]

I can see stats like Amy, on my app. But my FitBit itself (Inspire 2) doesn't show the sleep data anymore. It stopped showing about a year ago. I tried uninstalling, reinstalling, and resyncing... nothing. Whatever; at least I can see my sleep somewhere.