09-26-2019 21:44
09-26-2019 21:44
I'm using fitbit inspire HR. Couple of day ago i able to see the stages of my sleep patterns which means i able to see awake, REM, light and deep stages with percentages and info. But now all gone. How do i have that again?
09-27-2019 10:09
09-27-2019 10:09
Nice to see you on the Fitbit Forums again @Immakz. Thanks for reporting the issues that you're having with your sleep tracking using Inspire HR.
You can see some details on how to wear your Fitbit Inspire here, it will help your sleep tracking. I'd like to mention that all of our wrist-based devices automatically detect your sleep using the same technology. Auto-detection is based on your movement. When you haven’t moved for about an hour, your device assumes that you’re asleep.
If you're still not getting your sleep information on the Fitbit App, please confirm that your Inspire HR has synced with your mobile or syncing device. You can also restart your Fitbit and check the sensitivity of your Fitbit.
Your device's setting can record your sleep in either "sensitive" mode for extremely detailed sleep reporting or "normal" mode for a more basic idea of your sleep patterns. Note that if you use a Fitbit device with heart-rate tracking to detect your sleep stages, this setting doesn't apply.
If you use the Fitbit app for Android you must change your sleep sensitivity setting on fitbit.com.
Some users have reported better sleep tracking when using the option "on clip" instead of "on wrist", you can find the instructions on how to do so in the manual page 12 and 18.
Keep me posted.
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