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Stats missed after updating Inspire

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‎03-06-2023 16:14 - last edited on ‎03-10-2023 14:28 by Fitbit Moderator

‎03-06-2023 16:14 - last edited on ‎03-10-2023 14:28 by Fitbit Moderator

Today my inspire went into "update" mode on me. Before the update, it had  1400 plus steps and my 250 every hour. I now have to sync with my phone. I was told I needed to have the app. Why did my numbers and entire day disappear on me? And are we ever going to be able to sync from the dashboard here ever again? I am not tech savvy; so the app is very hard to navigate and sync from the phone. Some things aren't always better for some people.

 

Moderator Edit: Clarified subject

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‎03-06-2023 16:43

‎03-06-2023 16:43

Hi @walkinnoonow  as of October 13, 2022 there is no more Windows app. To sync you need a compatible Android or iOS smartphone or tablet. So, no, you won't be syncing to your computer again. 

Stepping in the U.S.A. since September 2013. Android 14

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