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Steps no longer showing on the Dashboard

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‎02-28-2020 10:52 - last edited on ‎02-29-2020 10:25 by Fitbit Moderator

‎02-28-2020 10:52 - last edited on ‎02-29-2020 10:25 by Fitbit Moderator

My dashboard is now showing calories instead of steps. How do I get the step display back?

 

Moderator edit: Updated subject for clarity 

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‎02-29-2020 10:24

‎02-29-2020 10:24

@Zippyfit Welcome to the Community. Thanks for letting me know that you're seeing calories burned instead of steps on your Dashboard. 

 

The reason why you're no longer seeing steps on your Dashboard could be that your Inspire isn't paired to your account anymore. If this is the case then follow the set up procedure. 

 

If your tiles were removed from your Dashboard, you might want to add them back, check the instructions in these articles: About the fitbit.com dashboard and How do I use the Fitbit app? 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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3 REPLIES 3

‎02-29-2020 10:24

‎02-29-2020 10:24

@Zippyfit Welcome to the Community. Thanks for letting me know that you're seeing calories burned instead of steps on your Dashboard. 

 

The reason why you're no longer seeing steps on your Dashboard could be that your Inspire isn't paired to your account anymore. If this is the case then follow the set up procedure. 

 

If your tiles were removed from your Dashboard, you might want to add them back, check the instructions in these articles: About the fitbit.com dashboard and How do I use the Fitbit app? 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎02-29-2020 11:01

In response to SilviaFitbit

‎02-29-2020 11:01

Yes I had to set it up again and now it's working right. Thanks

Sent from my Verizon Wireless 4G LTE DROID
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‎03-03-2020 15:14

In response to Zippyfit

‎03-03-2020 15:14

@Zippyfit Thanks for getting back. I'm glad to hear that it's working for you again. 

 

Don't hesitate to get back if you need further assistance. 😀

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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