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Still in Warranty?

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‎07-30-2019 10:56

‎07-30-2019 10:56

Hi there, 

i damaged my Fitbit screen today (there’s a deep scratch on the bottom corner of the screen). It was bought exactly two months ago, will Fitbit replace it under warranty?

thanks

 

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‎07-30-2019 11:05

‎07-30-2019 11:05

Hi @Cnkevans 

 

You can read about the warranty here - click to go there - and see that scratches aren't covered. Scratches are part of normal wear and tear on devices. Sorry this happened to you.

Stepping in the U.S.A. since September 2013. Android 14

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