Stops tracking every time I charge Inspire 2

[mlaiuppa]

Twice now I've had no sleep tracking, no steps, nothing and the screen is dim. 24 hours before I realize it is all wonky. I've had to manually go in to settings and turn everything back to the way I had it set. I couldn't figure out what was going on and then it occurred to me the last time it happened I had charged it that evening. I am going to be extremely annoyed if I have to go to the settings every time I charge it and put everything back the way it was. I never had to do this with my Inspire HR. It also didn't have that annoyingly stupid water lock thing either. I thought this was supposed to be an improved model but it works even worse than the old HR. My old HR still works and I'm tempted to keep using it and stick this one in a drawer.

Next time I charge it I'm going to check to see if it cancels all of my settings. If true, that is a major glich that will need to be fixed. 

Moderator Edit: Clarified subject

[EdsonFitbit · Accepted solution]

Thank you for visiting the Fitbit Community, @mlaiuppa.

I’m sorry to hear that you are having difficulties with your Fitbit Inspire 2. Your time while dealing with this situation is highly appreciated.

If you haven't done so, please restart your Tracker by following these instructions.

In addition, you can set up your Inspire 2 as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope this helps.