03-03-2023 12:36
03-03-2023 12:36
I want to spend my time reaching out to as many people as possible so that they do not buy a Fitbit Inspire HR. It cannot go into a pool as advertise and the pins fall out of the band causing people to lose them.
I bought two - one for me and one for my mom. The first one fell off my wrist due to a known defect in the pins but since I could not locate the watch the warranty was void and I was offered a discount to buy a new watch. My mom gave me back hers but I left that sit in a drawer for two years because I didn't want to risk losing it again. I booted it up and wore it for a week and loved it again. I took it swimming for 15 minutes. It then malfunctioned and will not turn on. Also, a known issue. But since it is outside the warranty, offered a discount again to buy another one. Why on earth would I invest in another Fitbit after I bought two with known malfunctions happening and the response from the company is that the US has a 1 year warranty period and there is nothing that can be done?! So in summary, DO NOT BUY A FITBIT INSPIRE. So many known issues if you read though other posts. Hope I help you save money and frustration
03-03-2023 14:24
03-03-2023 14:24
I've had an inspire HR for 2 years, and have gone swimming with it and dropped it way to many times and its still in good condition. I fo have a case where water gets trapped in (in the screenprotector part), but the fitbit itself is fine. Mabye yours is malfunctioning?
03-06-2023 06:28
03-06-2023 06:28
Definitely malfunctioning. None of the troubleshooting or reset tricks work. Sad to see it go in the trash 😞