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Swipe Transitions Glitchy (Inspire HR)

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‎04-05-2019 06:33

‎04-05-2019 06:33

My display is glitchy when I swipe to transition between screens. Oftentimes when I swipe, the next screen will transition very choppy and not smooth at all. It's almost like a lag. Sometimes other stats or the clock flash before showing the correct stat it's supposed to show. Has anyone had this issue? I'm hoping I don't need to return my fitbit and try a different one as I really do like this device. 

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‎04-06-2019 09:53

‎04-06-2019 09:53

Hey @MorgieDee, nice to see you here. It's always checking this information on the Community Forums first. Thanks for sharing your experience.

 

At this moment, I haven't heard an on going issue with the display of the Inspire HR. I'd suggest to restart your Fitbit, and if this doesn't help we might have to check with our team to confirm your warranty options. I know how important it is for you to have all features working as it should.

 

I'll be waiting for your reply.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎04-06-2019 09:53

‎04-06-2019 09:53

Hey @MorgieDee, nice to see you here. It's always checking this information on the Community Forums first. Thanks for sharing your experience.

 

At this moment, I haven't heard an on going issue with the display of the Inspire HR. I'd suggest to restart your Fitbit, and if this doesn't help we might have to check with our team to confirm your warranty options. I know how important it is for you to have all features working as it should.

 

I'll be waiting for your reply.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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