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Swipe doesn't work (brand new Inspire HR)

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‎08-06-2019 07:06

‎08-06-2019 07:06

Dear all,

 

I just got a Fitbit Inspire HR as my birthday gift from my husband. Setting-up, updating, and syncing went well. However, I could not swipe up (down) my watch. Tapping seems working properly. Restarting does not change anything (I tried twice so far). Is there anything I could try to fix the problem?

 

Cheers,

Ruth

 

 

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‎08-07-2019 08:33 - last edited on ‎06-24-2025 07:13 by Fitbit Moderator

‎08-07-2019 08:33 - last edited on ‎06-24-2025 07:13 by Fitbit Moderator

@ruthniki, welcome! It's good that the community is growing! 

Let me help you with your Inspire HR screen not working correctly and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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