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Sync with Munzee

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On April 5th I hit over 25,000 steps that day and should get a badge in Munzee.  However, it hasn't shown up yet.  I have emailed Munzee help twice and get the same answer that I don't sync every day so it sees gaps and needs to 'catch up'.  I have been syncing everyday since and still no badge (I sent a screenshot of my Fitbit badge).  My other mileage updates everyday.  Can something be done on Fitbit's side?

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Fitbit has no control over this. They will send your data every time you sync. However, Munzee may not always immediately grab it and may let it sit in a queue for a while.

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