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Syncing with employer health program

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‎07-10-2019 07:18

‎07-10-2019 07:18

I inadvertently linked my profile to the wrong email address and I am trying to correct it so that my device will sync with my employer sponsored health program. I think I logged in wrong. I can't find a way to correct this, in other words log out and link up with the profile that will reports my steps.

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‎07-11-2019 09:24 - last edited on ‎06-29-2025 08:05 by Fitbit Moderator

‎07-11-2019 09:24 - last edited on ‎06-29-2025 08:05 by Fitbit Moderator

@SunsetRunner, welcome! Thanks for being part of our Community! 

Let me help you with your integration. Make sure your Fitbit account is using the correct email address, you can change this by following these instructions. You can revoke the access of the other account on the Fitbit website. For the integration from your health care program follow the steps you did initially or contact them for further assistance.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-11-2019 11:44

In response to AlvaroFitbit

‎07-11-2019 11:44

I sent it back after 3 days of trying everything i coyld think of AND contacting customer service. Nifty toy.

Sent from Yahoo Mail on Android
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