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Text notification on my Fitbit but not my phone

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‎10-09-2019 13:58 - last edited on ‎10-10-2019 16:02 by Fitbit Moderator

‎10-09-2019 13:58 - last edited on ‎10-10-2019 16:02 by Fitbit Moderator

I have the HR inspire, and when I get a text or phone call, I get a notification on it. This morning I got a notification of a text, but when I checked my phone I didn't have any new texts. I had not texted with anyone since the night before. Does the Fitbit sometimes have a delay between when the phone receives a text and when the notification appears?

 

Moderator edit: Updated subject for clarity 

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‎10-10-2019 16:01 - last edited on ‎01-16-2025 05:22 by Fitbit Moderator

‎10-10-2019 16:01 - last edited on ‎01-16-2025 05:22 by Fitbit Moderator

@amc102492 Welcome to the Community. Thanks for the details mentioned. 

It's pretty weird that you're receiving delayed notifications. I would like you to forget your Inspire HR from your phone's Bluetooth and then force quit the app, reset Bluetooth, restart your tracker, refresh notifications and then set them up again. You can find the instructions here. 

Let me know how it goes. 

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