Hi this evening after doing over an hour of walking I opened the Fitbit app to see that not only had it not logged the exercise it had also taken my days step count backwards by over 4k. I checked the other days and it had reduced the previous 3 days down to as little as 1,500k for the day. One of these days was my first ever 25,000 steps in a day achievement.
I di the force stop and restarted my mobile jiggery pokery, but that didn't work. I tried entering manually, but then my step count for the day skyrocketed, from what should have been around 17 to 18k to over 25k. The previous 3 days stayed at the same low amount with all of my hard work stats gone.
I also tried uninstalling the app and doing another mobile restart, but still no joy. Can anyone suggest anything else I can try please to get my real stats for the last 4 days back?
