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The main module is cracked at the socket holding the band

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‎09-13-2020 14:53

‎09-13-2020 14:53

The band is coming off on one side. The socket that holds the band is cracked at one end. So the ban will fall off with a slight movement. So it cannot be used for exercise. What should I do. Can the plastic case on the bottom be replaced? The bands are all fine. It goes into the socket but does not stay there. 

 

What should I do?

 

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‎09-13-2020 16:25

‎09-13-2020 16:25

Hi @nst2411  you still under warranty and which device do you have? The Inspire can be used with an optional clip, so that might be worth considering, if you're out of warranty.

Stepping in the U.S.A. since September 2013. Android 14

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