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The screen on my Inspire HR is faded after swimming

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‎08-05-2021 10:21 - last edited on ‎08-06-2021 04:10 by Fitbit Moderator

‎08-05-2021 10:21 - last edited on ‎08-06-2021 04:10 by Fitbit Moderator

After swimming with my Fitbit on , My screen has faded very hard to read.  Any suggestions. 

 

 

 

Moderator edit: subject for clarity

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‎08-06-2021 04:13 - edited ‎08-06-2021 04:14

‎08-06-2021 04:13 - edited ‎08-06-2021 04:14

Hello @Michelle012. Welcome to the community forums! 

 

Thank you for the detailed information. At this time, I'd recommend performing a restart to your Inspire HR by following the instructions in this help article: How do I restart my Fitbit device?

 

If you notice that the inconvenience persists, please contact our Support Team for further assistance. Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal. Click here to get connected. 

 

On a side note, I've moved your post to the Inspire & Inspire HR board to keep our forums organized. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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