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Too many Steps being added by Inspire HR

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‎01-28-2020 06:12 - last edited on ‎01-29-2020 07:31 by Fitbit Moderator

‎01-28-2020 06:12 - last edited on ‎01-29-2020 07:31 by Fitbit Moderator

My device is not accurately recording steps. It adds too many randomly. I have restarted and checked all settings, but it didn’t help. Is there anything else I can do? I have IPhone as my syncing device.

 

 

Moderator edit: updated subject for clarity

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‎01-29-2020 08:06 - last edited on ‎05-07-2025 11:50 by Fitbit Moderator

‎01-29-2020 08:06 - last edited on ‎05-07-2025 11:50 by Fitbit Moderator

@CPort61 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your high step count on your Inspire HR. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.

Let me know how it goes.

Alvaro | Community Moderator

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