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Tracker is no longer synching to app.

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‎11-27-2019 10:17

‎11-27-2019 10:17

I have had this new tracker for a month roughly and it has been great. Today I notice that my steps were not reflected so I went into the app and tried to sync and I get a message that the device is not found. I have been trying for  while to sync it, I even plugged it in and nothing. I have my bluetooth on and checked the settings. Nothing seems to be wrong but I cannot figure out why it has stopped. HELP?!

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‎11-27-2019 11:17

‎11-27-2019 11:17

That happens occasionally.  I don't know why but it will probably sync a little later, maybe in an hour or two, without you having to do anything about it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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