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Trouble syncing Inspire HR with app & desktop

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‎10-29-2019 16:35

‎10-29-2019 16:35

I get this problem frequently. Sometimes the app will sync with my Inspire and sometimes not. Today, the last sync was early this morning. The phone app tells me "no device found". Desktoop app says same thing. Anyone else have this, or found a solution?

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‎10-29-2019 17:31

‎10-29-2019 17:31

If you have it set up to sync with 2 different devices, sometimes it helps to turn off bluetooth on one device to sync with the other.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-30-2019 02:54

In response to JohnnyRow

‎10-30-2019 02:54

I've done that a few times. Nothing changes. As long as I can sync up with the website by plugging in my Fitbit. I guess it doesn't matter. Mostly annoyed this happens so often.

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‎10-30-2019 21:01

In response to zyxst

‎10-30-2019 21:01

Not knowing what type of phones are being asked about, have you read the help docs? Or searched the board for your phone's OS? 

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