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Unable to activate my inspire 2 free premium trial

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‎08-31-2022 19:02 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎08-31-2022 19:02 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

My previous inspire 2 trial already expired jan 31,2022. Since I dropped my previous inspire 2 so I bought a NEW inspire 2 to replace in July, 2022 & it say come with free premium trial. I’m trying to activate to free premium trial but it won’t let me it only show I have to either select 1 year or 1 month subscription instead FREE TRIAL button to click on. I also check at my 

Apple subscription section for Fitbit  it written inactive but I can’t delete off please advise.

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‎09-06-2022 10:33

‎09-06-2022 10:33

Hello @MhHK 

 

I would contact Fitbit Customer Service to help sort this out for you. You can contact here: https://myhelp.fitbit.com/s/support?language=en_US

 

I hope you get things sorted out quickly 

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