Unable to connect Inspire HR with iPhone

[AH74]

I am so extremely frustrated with my Inspire HR. I bought it a month ago and loved it. Now, it isn’t recognized  on my iPhone Bluetooth at all. Fitbit help chat is useless. Any advice? I am losing days and days of data that I’d really like to record.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @AH74, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared in your post, I understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

I'll be around if you need anything else, please keep me posted.

[tanresa]

This isn't working for me too. It was working for months and then last Monday it stopped syncing, saying "it can't find device". I didn't change any settings. I restarted my fitbit. I uninstalled and reinstalled the app. Not syncing at all because it still can't find the device.