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Unable to get maps on inspire hr

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I have been trying to track my cycling with the maps but for some reason a map will not be created. I am selecting expertise and cycling and clicking start but notaps are being made

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Hello @SunsetRunner and welcome to the Community.  The Inspire HR has connected GPS, meaning it uses the GPS sensors in your phone.  When you open your Exercise app and choose Bike, is there an icon on your screen indicating that it is trying to connect to GPS?  I don't use an Inspire HR, but Fitbits with connected GPS will vibrate when the GPS connects.  The screen shows that you are connected.  Are you getting the indication on your device screen?

I'm including a link to the Inspire HR manual.  When users don't get maps, they usually missed a setting on their phone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you for your reply and no I'm not getting this

Thank you very much

Emily Holloway
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@SunsetRunner   I've never used the Inspire HR.  If you aren't getting the GPS icon shown on p 32, then it sounds like you don't have GPS turned on in your Exercise setting.  Tap on your profile picture > your Inspire HR tile > Exercise shortcuts > Bike > is there a toggle to turn GPS on/off? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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