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Unable to get out of waterlock

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‎07-08-2022 10:48 - last edited on ‎12-18-2022 22:17 by Fitbit Moderator

‎07-08-2022 10:48 - last edited on ‎12-18-2022 22:17 by Fitbit Moderator

Inspire 2. Have always struggled to get it out of water lock. Screen completely unresponsive regardless of taps hard or not. I've plugged it in and it vibrates. It will sink (but missing a ton of activity) I've attempted to change the click face and it will respond to face touches for a few seconds, but not after face shuts off. Side buttons still unresponsive so I can't reset when plugged in. This is a common problem and I've always had to mess with it after water lock is engaged, but I've been able to get it to work,  but nothing is fixing it this time

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3 REPLIES 3

‎07-08-2022 12:36

‎07-08-2022 12:36

Read too quick and thought you couldn't get out of wedlock.  Couldn't help with that either.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-08-2022 12:51

In response to JohnnyRow

‎07-08-2022 12:51

🤣😅😂
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‎07-10-2022 17:56

‎07-10-2022 17:56

Try tapping on your Inspire 2 a bunch of times. It may be dead. I own an Inspire 2, so I'm not an expert. I'm sorry your having these problems. When did it start?

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