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Unable to link Inspire HR without connecting my Versa 2

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I discovered that the current app software will not allow me to link a newly purchased Inspire HR unless I unpair my Versa 2.  I assumed that I could link both and wear the devices interchangeably.  It is frustrating as it seems like the software should be able to accommodate both devices when only one is used at a time.  I guess I will just return the Inspire since I already have the Versa 2 linked.

 

 

Moderator edit: label. 

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Hi @NancyMijangos I agree that it would be GREAT if we could have more than one of the newer Fitbits on an account. Unfortunately you can't. 

 

I'd suggest you add your vote to THIS Feature Suggestion.

 

I am moving your post to the Inspire 2 forum as it has nothing to do with the Flex 2.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Welcome to the Fitbit Community, @NancyMijangos. Thanks for letting us know that you're not able to link your Inspire HR until you unpair your Versa 2. 

 

Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series, only connect one of these devices to your account at a time.

 

You can vote for the suggestion that @NellyG added.

 

Keep on visiting the forums. 

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