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Unable to setup Inspire with laptop

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‎04-22-2020 09:40 - last edited on ‎05-05-2020 18:46 by Fitbit Moderator

‎04-22-2020 09:40 - last edited on ‎05-05-2020 18:46 by Fitbit Moderator

I am trying to setup my fitbit inspire on my laptop. There is no selection for Inspire in the product list. What am I missing?

 

Moderator edit: Subject for clarity 

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‎05-05-2020 18:46

‎05-05-2020 18:46

Hi @Karen2104, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to our attention and for the details that were shared. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device on your laptop.

 

Then, if you experience difficulties, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

I'll be around if you need anything else, please keep me posted.

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