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Unable to setup my Inspire HR

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‎10-27-2019 14:02 - last edited on ‎10-28-2019 05:11 by Fitbit Moderator

‎10-27-2019 14:02 - last edited on ‎10-28-2019 05:11 by Fitbit Moderator

I am unable to setup my fitbit as it says that my email is already in use... I have 2 email addresses, I have my daughter's fitbit set up with one email but I am unable to setup mine up with the other email... can someone please help me.

 

 

Moderator edit: updated subject for clarity

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‎10-28-2019 05:15 - last edited on ‎05-17-2025 14:01 by Fitbit Moderator

‎10-28-2019 05:15 - last edited on ‎05-17-2025 14:01 by Fitbit Moderator

@Alicia_M_1987 Welcome! Thanks for being part of our Community! 

Let me help you setting up your Inspire HR. This message means that you already created an account with that email address. You will need to log into that account (instead of "joining" which will try to create an account with that email address) and setup the tracker following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

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