Unable to swap clock face on Inspire HR

[Leo123456789]

I can no longer change the clockface on my Inpire HR. When i try to swap the clockface from "post analog" to "Just Time" (or any other clockface under "clocks" > "all clocks") i get a small window in which there is a little blue loading icon that just loads forever but the watch stays stuck on the "post analog" clockface. 

I have tried multiple times:

-Unpairing and repairing my inspire hr from the app

-Uninstalling and reinstalling the app

- Restarting my Computer

-Reseting the watch by pressing the button for a couple of seconds

-deleting the user info on the watch under the watch settings

- waiting a day and trying again

I have also noticed that when i click "see details" (under "Clocks" > "My Inspire HR" > The three little dots > "See details" on the lower left of the window) there again appears a small window with a small blue loading icon that just loads forever. 

Update: Not sure how or why, but i tried again today and it worked perfectly on the first try. Problem resolved

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @Leo123456789, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for all the details that were shared, your effort and patience troubleshooting this situation before posting is appreciated, I'm happy to know that your issue was resolved. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

Thanks for being part of the Fitbit family, it was a pleasure to assist you.