Unable to sync Inspire HR

[Margthom]

Suddenly iPad has stopped syncing last evening. Have tried all the suggestions to no avail including an agent. I have it installed with MyFitnessPal program on my iPad as well as my laptop. For years I must sync on my laptop and then I can sync on my laptop. If I uninstall the Fitbit will it lose the data already stored there or what other options are there?

Moderator edit: Subject for clarity 

[Usamimi]

When I went to delete the app, it stated all the data would be deleted. I want to keep the sleep and steps data I’ve been tracking since March so I didn’t delete the app. Is that the message you got?
I guess I could take screen shots of the data before deleting it.

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[LCPF]

Thank you. It worked!

Sent from my iPad

[seattlegirls]

Thank you so much. I spent many hours trying to sync after downloading ios 13.4.1

Glad I stopped drinking or I would be at the bar.

[seattlegirls]

Hi  I deleted the app and reinstalled. All my info steps, sleep calories etc were saved and

showed up. So I didn't loose any info. Good  Luck

[Fyrefli7]

it's not you it's everybody. clearly they can't fix it thats why they keep saying call customer service knowing you won't get a live rep. this is really sad.

[Fyrefli7]

that was the last time mine synced to. seems everybody having the same issues and no solutions from customer service! if they can't get it to work this is defeating the purpose of having it and maybe they need to start giving refunds. 

[danifg]

I have the same problem. My inspire will not sync to my iPhone or iPad since the iOS update.  Help please!

[ConnieP53]

Well, it is a new day and now my iPad is due to update but it is now not talking to my Fit Bit.  So I guess Fit bit has to fix this.  And the quicker, the better.  I really hate the idea of spending money for a different watch.

[Smilingtoday]

Go into settings. Bluetooth. Touch inspire HR, tell it to forget this device. Turn off Bluetooth. Turn Bluetooth back on. Go to Fitbit app and sync. It worked for me. I did this on my iPhone. Then went to my iPad and it automatically synced. Hope it works for you. Didn’t loose any information. 

[LCPF]

I went to settings on my iPad. Go to Bluetooth, and it shows that the Fitbit is not connected. Turn Bluetooth off, connect Fitbit, turn Bluetooth on. That’s all I did and it worked. My Fitbit synced for the 3 missing days. Hope that helps you.

Sent from my iPad

[ConnieP53]

That worked....so far.  Thanks.

[GloBro]

Well my fix from yesterday stopped working during the night.  Not syncing now, says no device found.  Frustrating!

[danifg]

Thank you! Worked
--

*"Be yourself, everyone else is taken!"* Oscar Wilde

Moderator edit: personal info removed

[Usamimi]

I have been able to connect my Fitbit to my older iPad but I want it to sync to my XR iPhone. I don’t carry my iPad with me but I always have my phone with me. It doesn’t sync with my phone.

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[Chilli-j]

Thank you! Tried everything else but was afraid to press forget this device but took a deep breath and it worked! Hallelujah! Has been so frustrating.

[Kpparker]

YAY! THANK YOU! I just spent 2 days trying to fix this and your solution worked!

[7852987]

this did not work for me on iPhone or iPad.

[LCPF]

Sorry. I am certainly NOT a techie! I don’t have any other options. I assume you tried it more than once?

Sent from my iPad

[Clchampjeff]

I am sorry it doesn’t work for you. So far, it has for me. I also took it off my iPad and just reinstalled on my iPhone.

Sent from my iPhone

[Clchampjeff]

Yes, I did third time was the charm. Knock on wood...

Sent from my iPhone