Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Very Silly. Cannot attach Inspire device to Family account. Why ?

Replies are disabled for this topic. Start a new one or visit our Help Center.

I bought Fitbit Inspire for my 10 yr old daughter and now i cannot pair it with my family device. This is really silly to me. Why would Fitbit do this. What difference it makes if it is Ace2 or Inspire. 

Best Answer
0 Votes
1 REPLY 1

Hi @chbs1  due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws, so your daughter can't use the Inspire unless you lie about her age. Lying about her age would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child. 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes