Very brand new Fitbit Inspire, step counting even I'm sleeping on my couch

[AndreaMonta]

I bought a brand new fitbit inspire, delivered by Amazon last Friday

It counted 3000 steps while I was sleeping on the couch...

1000 steps while I was having lunch...

1500 steps in 30 mins while I was sitting and working on my desk

Anyone is facing a similar experience ?

Any tip how to recalibrate the accelerator ?

Thank you

Andrea

[NellyG]

Hi @AndreaMonta  Try restarting the Inspire several times and see if that settles it down. The other thing you can do to reduce its sensitivity is to record wearing on your dominant hand in the app, but actually wear it on your non dominant.

Restart your tracker

[AndreaMonta]

I tried several times

I restarted the new Inspire... it is still counting steps while I'm sitting

Using the Inspire in my no dominant arm... just did 2500 steps while I'm sitting and working at my desk

very frustrating, do I have to return it ???

[mjdwds]

Did you ever get a real solution that solved the problem? My Inspire was fine until a few days ago. Now, I'm doing marathon naps on my couch.

Did you wind up returning yours?

(I wear the thing on my non dominant hand and my stride length is correct.)

[tcat007]

Wife and I both had one with same issue. Just went back to Amazon today (after 3 days of testing).

[AndreaMonta]

Yes, I did return it

With a new one, all perfect

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@mjdwds wrote:

Did you ever get a real solution that solved the problem? My Inspire was fine until a few days ago. Now, I'm doing marathon naps on my couch.

Did you wind up returning yours?

(I wear the thing on my non dominant hand and my stride length is correct.)

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