Very short battery life on Inspire HR

[Winsdarling]

I’ll charge my Inspire HR in the morning and wear it through the day and night. By the time I wake up the next morning the battery is between 70-75%. I’m charging this almost every other day. I don’t have a custom clock face, everything is standard. 
Battery life has been bad from the start on the inspire and I was hoping a fix would come out but it has only gotten worse. My Alta was much better. This issue makes me regret “upgrading”

Moderator Edit: Clarified subject

[AlvaroFitbit]

@Winsdarling It's good that the community is growing!

Let me help you with your Inspire HR battery draining quickly. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. After this see how it behaves. You can follow these instructions to help improve the battery life.

Let me know how it goes.

[Winsdarling]

Thank you, I appreciate the advice. I tried your suggestions but they did not help. 

[MDFrustrated]

I did the same and it is draining daily since last weekend and getting worse each day.

[Dipdap]

Yes it’s a real pain & im not getting any response from Fitbit so I shall be on the phone today - I don’t think this new inspire hr is fit for purpose- take care & keep safe :rainbow:

Sent from my iPhone

[MDFrustrated]

It only started this week - after update and just short of a year.

Thanks,
Melissa
Sent from my iPhone

[AlvaroFitbit]

@MDFrustrated @Dipdap Welcome to the Fitbit Community! It's great to have you here!

Thank you for following my previous suggestions to help with your Inspire HR battery issue. @Winsdarling since the issue persists I have created a ticket so our Support team can further assist you via email. @MDFrustrated @Dipdap I noticed that you already have tickets with them so keep working with the team to find a solution.

Let me know how it goes.

[Wlemelin87]

I have had my Inspire HR since last summer. All of a sudden last week it stopped holding charge. I have been through many of the feeds and it seems to me that this is an issue for many that has just recently started. Maybe there is a bug in the firmware...

I just charged my fitbit to 100% and unplugged it an hour ago, but just sat it on the counter to see how quickly the battery dies I am down to 86% without it even tracking anything. There seems to be no other way to contact customer service aside from this forum or waiting on hold for a long time. So here I am.

Is this a firmware issue and if it is can we reinstall the previous firmware until the issue is fixed?

[MDFrustrated]

I received my replacement and have reconfigured. Thanks

Thanks,
Melissa
Sent from my iPhone

[Dipdap]

Hi
Its Dipdap here
Ive been on the chat line several times and done everything required of me only to be told there is nothing to be done other than not syncing the device often or using extra items - sleep, water, food etc etc so Im not at all satisfied with the responses and wont buy another fitbit again. It seems fitbit do not want to help at all.
Sorry - would appreciate if you could add any help.
Many thanks and best wishes

Sent from my iPad

[Wlemelin87]

5 hours later, my fitbit is dead while sitting on the counter. That is a total of 6 hours of battery life while not tracking anything.