Warranty coverage for dark & nonresposive screen

[Untamedfemale]

I got my Fitbit Inspire HR around Christmas last year. Since then I have had irritated wrists from the wristbands and the shape of the Inspire HR, the screen is slow to scroll or doesn't let you scroll, it's dark and unresponsive after I wash my hands or shower and dry HR off. I'm very disappointed and angry that this all has happened in matter of almost 8 months. I would like to use my warranty to get a new device or I will switch to a new company that makes quality fitness devices and prioritizes their customers. 

[Odyssey13]

 Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help. If you email, please know that each subsequent email will put you at the bottom of the queue, which will cause you to wait longer.

USA: call (877) 623-4997 
UK: call 0800 069 8505
INDIA: call 000 800 050 1057  

IRELAND: call 01 691 7502 (country prefix: +353)
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1