help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weird Issues with inspire hr

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-06-2019 12:00

‎10-06-2019 12:00

First issue when I am in a challenge my totals don’t add up.  They are fine on my watch and dashboard but they don’t total up to what they actually are. They are generally off by 1000 or so steps per week.  

 

Next issue take today for instance.  Went on a hike. Came home had over 14000 steps. Now I have only a little over 11000.  It did it the other day as well. Got 10000 steps had the party on my wrist showed a coworker and went back to my desk then walked again and had another party on my wrist cuz I just got 10000.  Anyone else have these issues? Fitbits have been disappointing to me lately.  

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-06-2019 13:21

‎10-06-2019 13:21

I walked over 10,000 steps yesterday, which was displayed on my watch and my FitBit dashboard on my iPhone. However on the Challenge page, where I was competing with 2 other people, my steps were still around 9,500, even though on the same page it congratulated me for meeting my 10,000 goal. 

Best Answer
0 Votes

‎10-06-2019 15:22

In response to BobandGia

‎10-06-2019 15:22

Weird right? It’s crazy. I total up my steps after some discrepancies and they are always off on the challenges. 

Best Answer
0 Votes