help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

What’s happening with my new Inspire HR?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-07-2019 07:40

‎05-07-2019 07:40

I’ve had it a week & it worked fine till this morning.  I checked it when I got up and all looked right, then it changed!  No sleep data now and gave me 3600 steps!  What???

Best Answer
Labels:
2 REPLIES 2

‎05-08-2019 01:52

‎05-08-2019 01:52

Hi @Maebec  Try restarting your Inspire several times and hopefully it wont happen again. If it does, please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎05-08-2019 05:58

In response to NellyG

‎05-08-2019 05:58

Thanks! It was working correctly this morning. Whew!

Sent from my iPad
Best Answer