Like many others, I got the "white line of death". After two hours of trying to set up the Inspire HR I finally stumbled upon the solution:
1) Place your new Inspire HR into its plugged in charger and let it fully charge (some say 50% or 60% if fine, but why argue with success)
2) Hide all other FitBits somewhere else in the house. No need for conflicting devices!
3) Do NOT go to fitbit.com/setup on a PC or MAC! I tried both and neither works. Ignore the scrolling message on the Inspire HR. Only the cell phone route worked for me!
4) Go to Google Play or the Apple store and search for the FitBit app. Download, Install and Open.
5) If this is your first FitBit then you will need to set up an account using an email address and password. Follow the procedure. All others can sign into the FitBit application.
6) Click on the circular "person" icon in the upper left corner.
7) Under "Set up a Device" select "Inspire HR".
😎 Important! Take the FitBit out of the charger! It didn't work for me while it was in the charger!
9) Accept the agreement and follow the instructions on each screen. At one point a four digit number will appear on the FitBit screen. Type that number on your phone.
10) Next you will see a download start on your phone. It will proceed to 100%. Following that, an install will proceed to 100% As this is happening, the pesky white line will act as a "thermometer".
11) Finally your FitBit will be ready for use. Let FitBit know their installation procedures and lack of documentation is really POOR!
