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Why can't I turn off All-Day Sync?

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‎09-08-2020 04:40 - last edited on ‎09-08-2020 06:24 by Fitbit Moderator

‎09-08-2020 04:40 - last edited on ‎09-08-2020 06:24 by Fitbit Moderator

My Inspire HR has started draining the battery in less than 2 days from full charge.  I have followed the instructions to Turn Off All Day Sync in both the App and at fitbit.com.  In both instances I followed the instructions up until it showed the ON/OFF for All Day Sync.  The App and On Line did not have this feature.  Why?

 

Moderator Edit: Clarified subject

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‎09-08-2020 05:06

‎09-08-2020 05:06

The option to turn off all day sync has been removed. Fitbit say:

 

"To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1877.htm

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1 REPLY 1

‎09-08-2020 05:06

‎09-08-2020 05:06

The option to turn off all day sync has been removed. Fitbit say:

 

"To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1877.htm

Best Answer