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Why won't my FITBIT HR change my time clock to 12 hour

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I have gone in and tried to change my clock to a 12-hour and when I click on "submit", it's just not taking the change.  HELP!

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Are you sure it has synced since you made the change?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Yes, it has synced since the change – I keep making the change but it never changes to 12-hour clock.

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