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Won't Sync with Phone

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‎02-20-2022 21:23 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

‎02-20-2022 21:23 - last edited on ‎12-18-2022 22:51 by Fitbit Moderator

My Inspire 2 can't/won't sync with my phone today although it has done so without issue for the last 15  months or so.  How do I go about rebooting or whatever it is I need to do to continue to collect data?

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3 REPLIES 3

‎02-21-2022 17:22

‎02-21-2022 17:22

Mine does the same from time to time too. I can try it the next day and it works. But if not, I uninstall my Fitbit app and reinstall it again. This usually does the trick

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‎02-21-2022 17:31

In response to Loreal66

‎02-21-2022 17:31

Thanks. I uninstall and reinstalled the app; everything works well now. I guess it’s sort of like rebooting a computer that’s having a tantrum. 😊
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‎02-21-2022 17:34

In response to Hawkeybear

‎02-21-2022 17:34

Lol I think it must be. Glad it worked for you. 😃
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