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Won't sync data gym on Inspire 2

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‎07-12-2022 04:18 - last edited on ‎12-18-2022 22:17 by Fitbit Moderator

‎07-12-2022 04:18 - last edited on ‎12-18-2022 22:17 by Fitbit Moderator

Inspire 2 only syncs steps at the gym. It shows no other data when I work out at the gym.  

 

Moderator Edit: Clarified subject

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‎07-12-2022 06:13

‎07-12-2022 06:13

@Jthomfit That's very strange. Does your gym have free Wi-Fi that your Fitbit app might be trying to connect to that could be causing the issue? If you choose "Workout" or "Weight Lifting", etc. as an exercise on your Inspire 2, it should give you data as your are working out in real time without you having to open up the app constantly.  If you need help adding those exercises to your device, check out this video. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-12-2022 06:13

‎07-12-2022 06:13

@Jthomfit That's very strange. Does your gym have free Wi-Fi that your Fitbit app might be trying to connect to that could be causing the issue? If you choose "Workout" or "Weight Lifting", etc. as an exercise on your Inspire 2, it should give you data as your are working out in real time without you having to open up the app constantly.  If you need help adding those exercises to your device, check out this video. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎07-12-2022 06:53

In response to Heather-S

‎07-12-2022 06:53

I will look into that.  It doesn't sync the results of the treadmill or the stepper. It never shows the effort that I have put in at the gym, only in steps.  Thanks for  your response and support.
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