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Won't sync with P10 phone

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‎04-05-2020 21:06

‎04-05-2020 21:06

My Inspire HR and Aria 2 arrived today.

I installed the app and connected the Aria 2 fine. But the Inspire HR just doesn't connect. Twice I've got to the code sync screen but on both occasions it failed and the sync was lost again.

I've done everything suggested and obvious (reinstalled the app, restarted my phone, toggling bluetooth, removed the Aria 2, moved the Aria 2 and other bluetooth devices far away). Nothing helps.

I will try a few more times today, but if it doesn't work I will be seeking a full refund.

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‎04-06-2020 01:51

‎04-06-2020 01:51

I've now also tried to connect via a laptop bluetooth connection. I suspect the Inspire HR device is faulty and will seek a refund/replacement.

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