Sharing my experience here after 2 years of usage:
Initially the Inspire works great and I love it for thr sleek design because I only needed a tracker without fancy functions. So Inspire works perfect up till now but after a recent update, I noticed that the display light is very much more dim now. From 100% to 30% brightness and I see nothing if I'm under the sun.
I thought it is nearing its shelf life but heck, I googled around and apparently many users also experience this.
I reached out to the Fitbit support team and there is no solution offered. Worst, I tried to reach them again via the app but every time I get connected to a person, the app conveniently crashes.
I emailed the support team but alas, no reply at all. They only offer a 35% discount to purchase a new product.
After all of these....does Fitbit expect me to spend on another one of their products?
No thank you.
I need Fitbit to fix my display dimming issue...not ask me buy another one and risk the same issue after just 2 years down the road.
