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Wrist Band Broke Off

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‎01-31-2020 08:27

‎01-31-2020 08:27

Has anyone else encountered the band breaking off?  The piece to secure the band in place broke off as well, which means I'm going to have to get a whole new FitBit since a replacement band won't fix the issue.  This is the second FitBit that I've had where the band broke off completely and it's not replaceable.  Very frustrating, as I very much like the product, but don't want to spend more money on another one, as I'm afraid I'll have a repeat of the first two!

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‎02-01-2020 11:04

‎02-01-2020 11:04

@bakern270 Welcome to the Community. Thanks for the details mentioned. 

 

Sorry to hear that you're experiencing this with your Inspire. In this case, I've shared your post with our Support team and they will continue assisting you through email, they will look up for options they could provide you. 

 

I'll be around if you have any additional questions. 

 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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