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Wrist hitting sensor and sliding down during workout

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‎06-05-2022 08:54 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎06-05-2022 08:54 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

I recently upgraded to the inspire 2 from a charge 2 and I'm having a huge problem with it sliding down while working out from sweating and my wrist starts hitting the side sensor. No matter how high up my wrist I put it it slides back down. I also tried using a breathable band with no difference. I never had this issue with my charge 2 as it had a button on the other side facing upwards and I could wear it as low on my wrist as I wanted. I even have this issue of hitting the side sensor in everyday use. 

Is this something that can be fixed or avoided? Or is there another fitbit model that doesn't have this issue that I should try?

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‎06-06-2022 08:44

‎06-06-2022 08:44

Hi @Goatsnstuff - Sorry to hear of your problems. It sounds like you’ve already checked the proper placement in the Inspire 2 manual on page 12.  The Fitbit Store does not sell elastic or woven bands but you can find them on Amazon at reasonable prices. You may want to give one a try. These are more porous and may not react to sweat like the solid material ones. If I understand correctly, even the “breathable” ones are silicone. 

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