Wristband fastening

[Kathj]

Is it just me or do others have difficulty fastening the wristband on the inspire fitbit. Mine is a month old now and replaces a flex 2 which was never difficult. Even off my wrist applying pressure from both sides it struggles to connect. 

[RicardoFitbit]

Hi @Kathj, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared in your post, I'm sorry to know that you're having a hard time with the wristband of your Fitbit Inspire. If you haven't already done so, I recommend you to check: How do I wear my Fitbit device? for tips on wearing your device properly.

Keep me posted and let me know if you have any additional questions.

[kritter694]

You're not alone. I HATE the fastening on the Inspire. Or should I say I hateD it because it came undone and I lost the device on day 3. I'm currently trying to decide if I should go with a different product just to get a secure fit.

[Kathj]

You miss the point Mr Ricardo. The problem is that the band is extraordinarily difficult to fasten. The stud doesn't engage with the hole.