05-28-2022
13:35
- last edited on
12-18-2022
22:22
by
MatthewFitbit
05-28-2022
13:35
- last edited on
12-18-2022
22:22
by
MatthewFitbit
Is there anything I can do for my Fitbit that went through a laundry load in error? Screen is black, and not responding - there is still power (green lights flashing).
05-28-2022 13:59
05-28-2022 13:59
Hello @59joy
Yikes The Fitbit Inspire 2 isn't entirely waterproof, but it is water-resistant to 50 meters or 164 feet. You can wear it to track a swim workout but swimming in the washing machine is most certainly not a great idea. I’m really sorry this happened to ya. Since the green light is flashing (surprisingly) I suppose you can try restarting the Inspire 2. It certainly wouldn’t hurt. Just press and hold down the button on theInspire 2 until you see the Fitbit Logo. When the logo appears release the button. Hopefully you will feel the Fitbit Vibrate telling you it has restarted. If a restart doesn’t work don’t be afraid to try a restart several time. I’d try at least three attempts.
😃 I’m crossing my fingers this works! Let me know
05-28-2022 14:00
05-28-2022 14:00
@59joy sometimes with electronic devices, if you put them in uncooked rice for a couple of days, that will draw out the moisture. I would give that a try.
Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android