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adding a new fitbit to my dashboard? it wont allow me to, help!

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‎05-31-2019 16:27

‎05-31-2019 16:27

I have been trying to sync my new fitbit to my old account but when I try to put in my email, it says it is already taken!  yes, it is me!  how can I do that.  I have been trying for a couple of days and no go!  Help me please!

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‎05-31-2019 16:46

‎05-31-2019 16:46

You don't want to create a new account.  Just continue with the same one.

Just log into your previous account with that email.  Then use 'Set up a Device' as you did with your previous tracker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-31-2019 16:46

‎05-31-2019 16:46

You don't want to create a new account.  Just continue with the same one.

Just log into your previous account with that email.  Then use 'Set up a Device' as you did with your previous tracker.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-31-2019 17:02

In response to JohnnyRow

‎05-31-2019 17:02

Thanks I went on the chat and they helped me through it. It was quite the spaghetti noodle mess! Thanks for your input.

Sent from Mail for Windows 10
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