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fitbit inspire not recording correct steps

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inspire not recording correct steps. I counted 1000 steps and inspire gave me 753.Yesterday I went on a six miles walk on a trail with mile markers,so I know the distance is correct and it gave me about 7700 steps. Today I went on the same walk and it gave me about 10000 steps. Before I had an alta and I would get about 13000 steps on this walk. Anybody else having this problem?

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I’m having the same issue

 

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I didn't have expectations of step counting being very accurate but I'm also surprised at how inaccurate it is. We have 2 Inspire HR in the family bought at the same time and on a short walk together last week mine counted over 6000 steps and the other only 5000 steps (a 20% difference) The lower one should have been the higher of the two as stride length is shorter.

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