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floors are not registered anymore

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‎08-23-2022 05:16 - last edited on ‎12-18-2022 17:39 by Fitbit Moderator

‎08-23-2022 05:16 - last edited on ‎12-18-2022 17:39 by Fitbit Moderator

the 'floors' are not visible anymore

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‎08-24-2022 07:04

In response to KathyDeruytter

‎08-24-2022 07:04

Hi @KathyDeruytter  moved your posts to the Inspire 2 area of the forum for more relevant responses. According to the user manual - click to read - the Inspire 2 lacks an altimeter, which recognizes flights of stairs. Page 46 shows that information. 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-23-2022 11:53

‎08-23-2022 11:53

Hi @KathyDeruytter  which device do you have? Not all Fitbit products have the necessary altimeter to detect altitude.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-24-2022 01:03

In response to Odyssey13

‎08-24-2022 01:03

i have a fitbit inspire 2
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‎08-24-2022 01:04

In response to Odyssey13

‎08-24-2022 01:04

I have a fitbit inspire 2

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‎08-24-2022 07:04

In response to KathyDeruytter

‎08-24-2022 07:04

Hi @KathyDeruytter  moved your posts to the Inspire 2 area of the forum for more relevant responses. According to the user manual - click to read - the Inspire 2 lacks an altimeter, which recognizes flights of stairs. Page 46 shows that information. 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-24-2022 23:10

In response to Odyssey13

‎08-24-2022 23:10

Thank you for your answer, I used to have another Fitbit with an altimeter... I'll remember this when I buy another fitbit 😉

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