help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

how do I change my Inspire HR band?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-25-2019 08:47 - last edited on ‎05-26-2019 10:51 by Moderator Alum

‎05-25-2019 08:47 - last edited on ‎05-26-2019 10:51 by Moderator Alum

how do i change the band?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎05-25-2019 15:16 - edited ‎05-26-2019 06:14

‎05-25-2019 15:16 - edited ‎05-26-2019 06:14

Hello @bg58 and a warm welcome.  Please go to page 13 of the Inspire HR Manual.  The pin is spring loaded, so you need to press down on the "ball " of the pin to pop the band out.  I don't like the re-attaching diagram.  It shows the pin at a very sharp angle.  That angle is too sharp -- You risk bending and breaking the pin.  I broke a Versa pin by putting it in at the wrong angle.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
6 REPLIES 6

‎05-25-2019 15:16 - edited ‎05-26-2019 06:14

‎05-25-2019 15:16 - edited ‎05-26-2019 06:14

Hello @bg58 and a warm welcome.  Please go to page 13 of the Inspire HR Manual.  The pin is spring loaded, so you need to press down on the "ball " of the pin to pop the band out.  I don't like the re-attaching diagram.  It shows the pin at a very sharp angle.  That angle is too sharp -- You risk bending and breaking the pin.  I broke a Versa pin by putting it in at the wrong angle.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎05-26-2019 10:52

‎05-26-2019 10:52

Hey @bg58, welcome to the Community and @LZeeW thanks for the input.

 

I am glad to see here that our friend replied to your wristband inquiry. If there is anything else we can help you with, do not hesitate to post it.

 

Happy stepping! Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎09-11-2019 11:41

In response to LZeeW

‎09-11-2019 11:41

Pressing the pin did not release the wristband. I tried pressing it "in," which would be toward the Fitbit, and when that didn't work, I pressed "down" (toward bottom of band), then "up," and nothing worked.

Best Answer
0 Votes

‎09-20-2019 12:12

In response to Urthmothr

‎09-20-2019 12:12

slide your tiny balls to the center, then pop out the side where the balls came from.  

Best Answer

‎09-20-2019 12:54

In response to YoMaLuvsMe

‎09-20-2019 12:54

Thanks!
I figured it out - "slide to the center" makes more sense than "push down" - which way was down?

Mary Lou Mayfield  
Best Answer
0 Votes

‎10-30-2019 06:23

In response to YoMaLuvsMe

‎10-30-2019 06:23

THANK YOU!!! This was the best explanation.  🙂

Best Answer