05-25-2019
08:47
- last edited on
05-26-2019
10:51
by
AlejandraFitbit
05-25-2019
08:47
- last edited on
05-26-2019
10:51
by
AlejandraFitbit
Best Answer05-25-2019 15:16 - edited 05-26-2019 06:14
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-25-2019 15:16 - edited 05-26-2019 06:14
Hello @bg58 and a warm welcome. Please go to page 13 of the Inspire HR Manual. The pin is spring loaded, so you need to press down on the "ball " of the pin to pop the band out. I don't like the re-attaching diagram. It shows the pin at a very sharp angle. That angle is too sharp -- You risk bending and breaking the pin. I broke a Versa pin by putting it in at the wrong angle.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-25-2019 15:16 - edited 05-26-2019 06:14
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-25-2019 15:16 - edited 05-26-2019 06:14
Hello @bg58 and a warm welcome. Please go to page 13 of the Inspire HR Manual. The pin is spring loaded, so you need to press down on the "ball " of the pin to pop the band out. I don't like the re-attaching diagram. It shows the pin at a very sharp angle. That angle is too sharp -- You risk bending and breaking the pin. I broke a Versa pin by putting it in at the wrong angle.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-26-2019
10:52
- last edited on
10-14-2025
12:56
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-26-2019
10:52
- last edited on
10-14-2025
12:56
by
MarreFitbit
Best Answer09-11-2019 11:41
09-11-2019 11:41
Pressing the pin did not release the wristband. I tried pressing it "in," which would be toward the Fitbit, and when that didn't work, I pressed "down" (toward bottom of band), then "up," and nothing worked.
Best Answer09-20-2019 12:12
09-20-2019 12:12
slide your tiny balls to the center, then pop out the side where the balls came from.
09-20-2019 12:54
09-20-2019 12:54
Best Answer10-30-2019 06:23
10-30-2019 06:23
THANK YOU!!! This was the best explanation. 🙂