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inspire 2 randomally turned off and won't come back on?

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‎04-24-2022 00:21 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

‎04-24-2022 00:21 - last edited on ‎12-18-2022 22:36 by Fitbit Moderator

my Inspire 2 was working when I went to sleep, the green light is still flashing and when I place it on charge the screen shows the time and the battery life which is showing at 70% however I cant get the fitbit to work? any ideas?

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‎04-24-2022 08:55

‎04-24-2022 08:55

I am having the same issue

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‎04-24-2022 10:31

‎04-24-2022 10:31

hey there @aliyah83 - I would recommend doing a reset on your inspire. sometimes the reboot clears the cobwebs and restores function. If it doesn't, I would contact support for additional solutions. Here is a video that will show you how. 

Elena | Pennsylvania

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